Skip to Main Content

The message on the orange mailer is emblazoned in Dr. Barbara McAneny’s mind.

From a local hospital in Albuquerque, it contradicted everything she had been telling cancer patients about how to get quality care without going bankrupt. “If the complications of your cancer seem urgent and you can’t reach your doctor,” the mailer said, “a trip to the emergency department could save your life.”

Unlock this article by subscribing to STAT+ and enjoy your first 30 days free!