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Beth Israel Deaconess Medical Center has a problem familiar to many hospitals: Too many patients aren’t being discharged when they’re healthy enough to go home.

It’s an issue with wide-ranging ripple effects: Because of operational holdups, much-needed beds remain filled when they don’t need to be, leading emergency rooms to become congested. Patients must often be sent wherever there’s a free bed, even when it’s not the best ward for them to be treated, which might further delay their discharge.

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