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Amazon is expanding a virtual health care initiative for employees called Amazon Care on Tuesday to all of its staff in Washington, marking the initiative’s transition from pilot to a more fully-fledged program.

The shipping giant — which has aggressively moved into health care in recent months — launched Amazon Care as a benefit to its office workers in Seattle last September and expanded the service to include warehouse employees in May. In a rare interview, Kristen Helton-Lloyd, director of Amazon Care, said the decision to expand was based primarily on positive feedback from current Amazon Care users and other Amazon employees who have expressed an interest in the service.


“They’ve commented consistently on the quality of service and they’re excited about how quickly they get a response,” Helton-Lloyd said.

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