
Microsoft’s high-profile of acquisition of Nuance Communications is a seeming win for patients and providers. The voice recognition company, which sells artificial intelligence solutions that can listen to clinical conversations and auto-populate electronic health records, has the potential to dramatically improve care by removing frequent sources of digital friction.
To the tech goliath, that potential — and the opportunity to plant a big stake in the ground of health care — was worth $19.7 billion. But that price tag has some people worried.