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Even the most aggressive proponents of telehealth must concede that while technology can open the door to health care for some, it can also become an obstacle for others.

“It’s true, the technology is not accessible to everyone,” A.G. Breitenstein, the CEO and co-founder of FOLX Health, said Tuesday at the STAT Health Tech Summit. “But it’s a lot more accessible than the system that we have today.”


In particular, technology can make it easier for people to access care that often comes with barriers. Breitenstein — whose company specializes in care for the queer and trans communities — posed the example of a trans person seeking care in a rural setting.

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