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A glimpse behind Epic’s AI firewall


Epic Systems has mounted an aggressive push in recent years to spur the adoption of algorithms to predict everything from the onset of sepsis to who won’t show up for medical appointments. But in a new investigation, Casey found that health systems are finding these products often provide irrelevant or inaccurate information on seriously ill patients. In the case of sepsis, some hospitals reported favorable outcomes after a lengthy effort to customize the algorithm. But others said the company’s user guides omit crucial information needed to assess reliability and fairness, and that an Epic program that ties financial rewards in part to algorithm adoption is creating the wrong incentives in a context of largely unproven technology. Read the full story here.

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