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As companies seek a technological solution to physician burnout, competitors to Nuance’s DAX have been popping up: Suki, Augmedix, and DeepScribe, to name a few.

These companies use artificial intelligence to listen to patient-provider conversations and create physician notes, saving doctors hours of “pajama time” — time spent at home finishing up notes — that would otherwise be spent trying to remember the details of patient visits.


One such startup is Abridge, which was spun out of the University of Pittsburgh Medical Center in 2018 and is seeking to solve some of the biggest problems plaguing the field, including the need for notes to be delivered closer to real time. To limit the AI’s propensity to add things that weren’t said or were misinterpreted, the notes are tied to the transcript and recording of the visit, as are the patient-facing notes, explanations, and reminders in their patient app. Abridge has been piloted at UPMC and has undisclosed partnerships at other health systems and health care companies.

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