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E-book Library How technology shapes patient experiences

How technology shapes patient experiences

Sponsored by Salesforce

At every point of contact with the health care system, patients are running into technology.

Virtual platforms are making it possible to talk with a nurse almost as soon as a person starts feeling sick. Artificial intelligence models are guiding their physicians and pathologists, helping to detect problems or point to a path forward. Their records are stored in the cloud, connected to a vast ecosystem of other data points to be mined for important insights.

These stories underscore the vast range of technologies that are shaping how patients find and receive health care, from smartphone apps to deliver therapy and bedside bots to channel medication requests to new tools to collect real-world data and wearable watches to detect heart health. They illustrate the exciting advances being made on these technologies, and highlight the challenges to their broader adoption.

Publication date: August 2022

Print length: 40 pages

File size: 2.8 MB

File format: PDF

Language: English

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About the sponsor

About the sponsor

Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers. For more information about Salesforce (NYSE: CRM), visit:

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit, or call 1-800-NO-SOFTWARE.